
This topic is for CST Cerner users who share information or send messages to the AccessMyHealth patient portal.
AccessMyHealth portal status displays in both:
The Banner bar of PowerChart, FirstNet, and SchApptBook.
The Patient Information Workflow page component.
Proxy information displays in:
The Patient Information Workflow page component.
The AccessMyHealth Portal status displays as either Yes or No. This indicates whether the patient or their family members/caregivers (e.g., a parent accessing on behalf of a child) have access to the portal.
Yes – the patient has accessed the portal at least once.
No – the patient has not accessed the portal yet.
Log in to PowerChart or FirstNet.
Open the patient’s chart.
Locate the AccessMyHealth Portal field on the Banner Bar.

Log in to PowerChart or FirstNet.
Open the patient’s chart.
Navigate to a Workflow page (e.g., Admission, Rounding, Handoff).
Open the Patient Information component.
The AccessMyHealth Portal status displays in the Patient Portal section.

Log in to Scheduling Appointment Book.
Select an appropriate Bookshelf and choose a book.

Enter the patient’s name under the Appointment tab.

Locate the AccessMyHealth Portal field on the banner bar.

If the AccessMyHealth Portal field does not display, right-click on the Banner Bar.
Select Properties and manually add the field.

Proxy information can only be reviewed in the Patient Information Workflow Page component.
Log in to PowerChart or FirstNet.
Open the patient’s chart.
Navigate to a Workflow page (e.g., Admission, Rounding, Handoff).
Open the Patient Information component.
Proxy information displays in the Patient Portal section.
Notice a prominent flag is also displayed at the top of the component if the patient has proxies.

Note Type Distribution (Excelleris/CareConnect/AccessMyHealth)
Do NOT Send Note to AccessMyHealth Patient Portal (Provider)
Do NOT Send Note to AccessMyHealth Patient Portal (Pharmacist)
Send Message to AccessMyHealth Patient Portal Using Message Centre
Remove a Proxy for AccessMyHealth Patient Portal
Add a Proxy for AccessMyHealth Patient Portal
Modify a Proxy for AccessMyHealth Patient Portal
Pharmacist
Provider
Allied Health
Nurse
Clerk
AccessMyHealth
Patient Portal
Proxy
Portal Status
Published: November 12, 2025
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